I tweeted you on Twitter recently about my experience at a local Publix grocery store about a month ago: I had purchased some Campbell's soups, and when I got home to open one of them (because broccoli cheese soup is YUM), it was gross and moldy inside.
Someone from your company promptly responded to my tweet, with an offer to make it right if I'd message back with my mailing address. So, of course, I did, though I'd already gotten my dollar back for the soup and no one was hurt in the process.
I didn't really know what to expect, but what I got in the mail was three $2 coupons and one $1 coupon for any items in the Campbell's family of products.
I was extremely grateful for the $7 in Campbell's products, and I want you to know why. I was able to go to Walmart a day or two later and get a carton of Swanson chicken broth, two Homestyle cans of Campbell's soup, and a can of Cream of Chicken condensed soup. Not only did I get this for free, but I got change back since Walmart allows overage (26¢, to be exact).
Why did this mean so much to me? you may be wondering. And I'm going to tell you, so you can understand the extent of my sincerest gratitude.
My husband retired from 20 years of service in the U.S. Navy in May of this year. He went on terminal leave in March, and we moved from Virginia to Florida at that time. He has been searching for a job ever since, here in Florida. We are a family of five, with three kids under 12, so there are plenty of mouths to feed.
Once the Active Duty pay stopped and retirement pay kicked in on June 1, reality hit, and it hit hard. Military pay rates are available for public knowledge, so if you want to know, look for retirement pay for an enlisted sailor at E6 with 20 years of service.
It's not a lot. It's really paltry, and a little bit shameful and pathetic, if you ask me. But you didn't, so I won't dwell on my feelings about it. Suffice it to say, we can pay our rent but really don't make enough money for anything else. In August, for example, I had exactly $100 to pay for food for the entire month.
In the middle of this current job hunt, my husband's previously-harmless brain tumor started exhibiting symptoms that necessitated several hospital stays and five treatments of Cyberknife Radiation Surgery. He's fine now, thankfully, but it was quite scary there for a while. Our insurance no longer covers co-pays, so we can't afford his follow-up MRI to see how the tumor has changed since the Cyberknife treatments, but we're confident things are going well in that head of his.
This is a long story, I know, but I wanted to tell you all of this to illustrate how very important that simple-to-you-but-not-to-us gesture was, of sending $7 in coupons, during this time of dire need for our family. We are so grateful for your help, since you provided a meal for each of my kids' hungry bellies.
I thank you, and my husband thanks you.